Office 365 in the clouds

The false promise of Microsoft Office’s synchronized settings

Office 365 is supposed to synchronize user’s settings between devices to make them more productive. However, this does not seem to be the case. The promise and a aggressively promoted selling point of Microsoft Office 365 is that users’ settings are uploaded to Microsoft’s servers and kept in sync between their logged-in computers and devices. However, is anything useful actually being synchronized?

“Your settings and documents roam with you. Switch between devices and pick up right where you left off.”

The below are the only settings that are synchronized, according to the Office 2013 privacy policy:

  • “List of most recently used documents
  • Custom dictionary
  • Visual themes”

This limited set of data is astonishingly useless. Nothing that would affect your workday or productivity is being synchronized. In its current iteration, the feature is nothing but a glorified online product activation system.

Settings that should be synchronized

Customization made to the ribbon toolbars and keyboard shortcuts: the primary workbench of any Office application do not roam between devices. This is the most visible omission and would be useful to many. The main look and feel of how they have setup their Office applications would roam with them. Keyboard shortcuts are especially useful in some regions, because Office uses localized shortcuts.

I usually enable many of the proofing, writing style, and AutoCorrect (including auto replacements) settings. These settings can be complicated and it is hard to remember exactly how you want them configured. Highly desirable for roaming.

Choices made in annoying pop-up questions is not being synchronized. Questions like the one about the user’s preferred document format (obviously OpenDocument Format). Instead, the pop-ups asks about the default format once on every device. Seeing that this could affect the user’s ability to edit their own documents and compatibility issues, it seems like something that should be synchronized.

The product links to Amazon in the above article monetarily benefits this website.

3 thoughts on “The false promise of Microsoft Office’s synchronized settings”

  1. I agree and you should use the MS Office section of UserVoice to make your suggestions and vote on other people’s.

  2. Agreed. The Office settings sync is useless. I had assumed it would sync the most basic Outlook settings: email accounts, contact preferences, pst file locations etc. But it syncs nothing. So I had to reinstall my laptop, and had to manually configure every account and customization which is crazy. As far as I can tell, the only thing is syncs are i.e. browser history (I use chrome), Windows Store settings (I don’t use Windows Store) and “chosen colors”. They should rename it “favorite color sync”.

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